For ages 21 and above only

8mbts Responsible Gaming — your safety is our priority

Let gaming be a source of fun, not stress. At 8mbts, we are always committed to ensuring your safety and well-being.

What is Responsible Gaming?

Responsible gaming means enjoying gaming within the boundaries of entertainment. 8mbts believes online gaming is a leisure activity — one that is enjoyable when played in the right way and in moderation. However, when gaming starts to affect other areas of your life, it is important to seek help.

Before playing on our platform, always keep in mind — gaming is not a solution to financial problems. Use it for entertainment purposes only. Set a specific budget and time limit for each session and stick to those limits.

At 8mbts, we provide various protection tools to ensure responsible gaming. Our goal is for every player to enjoy gaming in a safe, transparent, and controlled environment.

Our Protection Tools

8mbts offers several important features to make responsible gaming easier.

Deposit Limit

Set a limit on how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately, and changing it takes time — which automatically protects you from overspending.

Time-Out Feature

If you feel you need a break, take a time-out from 24 hours up to 6 weeks. During this period, you will not be able to log in to your account or place any bets. Once the break is over, you can start playing again on your own.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can remove yourself from the site for 6 months or permanently. Promotional communications are also paused during self-exclusion.

Gaming History Review

Review your gaming activity at any time. You can see a full breakdown of how much time and money you have spent, which helps you make responsible decisions.

Reality Check Notifications

While playing continuously, you will receive reminders at set intervals. These notifications remind you how long you have been playing and how much you have won or lost in the current session.

Account Security

A strong password and secure login method keep your account protected. To prevent unauthorized access, always log in from your own device only and log out afterwards.

21+ Age Restriction

8mbts is only for people aged 21 or older. Preventing minors from accessing our gaming platform is one of our highest responsibilities.

Through a proper age verification process at registration, we ensure that no minor can use our services. If there are children or teenagers in your home, use parental control software on your device and make sure they cannot access your account.

  • Age verification is mandatory at registration
  • Full access is prohibited for minors
  • Additional identity verification is carried out in suspicious cases
  • Parental control guidance is provided

Warning Signs

  • Spending more money than your budget
  • Playing again to recover losses
  • Lying about or hiding your gaming
  • Avoiding time with family and friends
  • Borrowing money to gamble
  • Feeling unable to stop playing
  • Feeling restless or anxious when not gaming

Stay in Control

Follow some simple steps for responsible gaming.

01

Set a Budget

Decide how much you will spend before you start playing. Only spend money that, if lost, will not affect your daily life. Set a deposit limit and never go beyond it.

02

Stick to a Time Limit

Set a specific time limit for each gaming session. Use the time-out feature and reality check notifications to keep yourself on track.

03

Treat It as Entertainment

Always treat gaming as a form of entertainment. Never think of it as a source of income or a solution to financial problems. Keep a fresh mindset for each session.

04

Play in a Healthy State of Mind

Never game when you are stressed, anxious, or under the influence of substances. Making good decisions becomes difficult when you play out of emotion. Play with a clear and calm mind.

05

Take Regular Breaks

Do not play for long stretches at a time. Take at least a 15-minute break every hour. Spend time with family, go for a walk, or take part in other leisure activities.

06

Get Help When You Need It

If you feel it is becoming hard to keep gaming under control, do not hesitate to contact 8mbts support. Our 24/7 live chat support is ready to help you.

How Do Self-Exclusion and Deposit Limits Work?

Self-Exclusion

Self-exclusion is a powerful protection tool that lets you temporarily or permanently close your own account. Once it is activated:

  • You will not be able to log in to your account
  • Attempts to open a new account are blocked
  • Sending of promotional emails or messages is stopped
  • Your remaining balance stays safe and can be withdrawn

To activate self-exclusion, contact support chat or do it yourself from your account settings.

Deposit Limit

A deposit limit is an effective way to stay in control of your spending. You can set a limit for any of the following time periods:

  • Daily limit — the maximum you can deposit each day
  • Weekly limit — the upper limit on total spending in a week
  • Monthly limit — budget control for the entire month

Reducing a limit takes effect immediately, but increasing one requires a waiting period — this is done intentionally for your protection. The minimum deposit amount at 8mbts is ৳300.

Finding Help

Gaming problems can affect people of any age or background. It is not a sign of weakness — asking for help is a courageous step.

The 8mbts responsible gaming team is always by your side. Chat with us in Bengali via our 24/7 live chat support and take the steps you need. We will help you without judgment and with full confidentiality.

If your family or friends are concerned about your gaming, take that seriously. The concerns of loved ones are often the first sign of a real problem.

Contact Us

24/7 live chat support — talk in Bengali, any time.
Email us: [email protected] — we respond quickly.
All your information is kept completely confidential.
12:00 AM — 12:00 AM BST (24 hours, 7 days a week).

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming.

Go to the "Responsible Gaming" section in your account settings menu and select the deposit limit option. From there, set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. If you have any trouble, contact support chat.

Yes. Any balance in your account during self-exclusion is completely safe. You can contact support to withdraw that amount via bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳1,000.

A time-out is a short-term break — from 24 hours up to a maximum of 6 weeks. Once the set period ends, your account is reactivated automatically. Self-exclusion is a long-term solution — for 6 months or more, and can also be made permanent. If gaming is becoming a real problem, self-exclusion is the better option.

Start by speaking with them calmly and sharing your concerns. Talk with empathy, not judgment. If needed, contact 8mbts support — we will understand the situation and offer help. Remember, it is possible to overcome a gaming problem, and many people have succeeded with the right support.

Watch for some common signs: spending beyond your budget, playing again to recover losses, hiding your gaming from family, sleeping or eating less, losing focus at work or studies, and feeling restless when you cannot play — if you experience any of these, take a break and seek help if needed.

No. 8mbts is only for people aged 21 or older. Age is verified at registration, and minors cannot use our services under any circumstances. This is a non-negotiable part of our responsible gaming policy.

Play Safe, Have Fun

Enjoy gaming responsibly at 8mbts. Explore our cricket, slots, and casino sections, or check the FAQ if you have any questions.